Customers/Bouygues Construction
Customer story

From field request to invoicing, a single flow.

Construction relies on a demanding chain — site managers, administrative teams, dispatchers, and suppliers. At Bouygues, this complexity meant manual processes, a lack of visibility between the field and headquarters, and an enormous administrative burden. Soren now orchestrates this entire ecosystem.

Bouygues Construction

The context

Before Soren, field procurement ran on Excel, emails, and phone calls. The lack of visibility between job sites and headquarters led to costly errors and administrative overload. Bouygues was looking for a tool capable of orchestrating the entire ecosystem — job sites, dispatchers, headquarters, suppliers — without adding to the workload of field teams.

An integrated ecosystem, not just software

From job site to dispatcher: field teams enter their needs directly in the app, while dispatchers centralize requests, compare quotes, and select the best rental partners. From supplier to follow-up: Soren manages documents, handles unexpected events (breakage, breakdown), and streamlines the relationship with every rental partner. And from process to information system: everything syncs with SAP, with no re-entry and no lost information.

Buy better, invoice better, move faster

Buy better — put rental partners in competition, gain a clear view of framework agreements, and renegotiate them with confidence. Invoice better — every event (breakage, breakdown, extension) automatically updates invoicing, ensuring real-time tracking. Move faster — no more double entry in SAP, no more endless email threads; everything is handled in Soren.

A new way of working

Soren is more than a tool: autonomy for job sites, clarity and efficiency for dispatchers, transparency for headquarters, and simplified relationships with suppliers.

With Soren, we gained visibility and responsiveness. Our job sites are better supplied, and our teams spend less time on administrative tasks.

Head of Procurement · Bouygues Construction

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