Supplier · Requests & orders
Manage your rental requests
Find every rental request sent by your customers and handle them all without missing a single one.
Your rental requests are gathered in your supplier area, on supplier.tracktor.fr. They are organised by status so you can see at a glance what needs action.
- 1Log in to your supplier area on supplier.tracktor.fr.
- 2Open the Rental requests section.
- 3Select the Requests to process tab to see the new requests you have received.
- 4Click a request to review the equipment, dates and worksite location.
- 5Reply to the customer by choosing Make an offer, Propose an alternative or Decline.
Understanding the statuses
- Requests to process: the requests you have received and not yet answered.
- Sent offers: the requests for which you have already sent an offer, awaiting the customer's reply.
- Declined requests: the requests you chose to decline, kept in your history.
- Missed requests: the requests accepted by another supplier before you replied.
Reply quickly
Missed requests help you spot lost opportunities: the sooner you respond, the better your chances of winning the rental.Was this article helpful?