Company · Getting started

Discover Soren

From order creation through to invoicing, follow every step of a rental on Soren.

Soren connects your field, your buyers and your suppliers on a single platform. A rental always follows the same thread, from the request to the validated invoice. Here is the full lifecycle.

1. The order is created

From the web or the mobile app, you select the equipment, rental dates and delivery address. The request is sent to the supplier instantly.

2. The supplier is notified

The supplier receives an email notification and finds the full order details in their space as soon as it is created.

3. The order is reviewed

The supplier checks the equipment, duration, location and notes, then accepts or declines with a reason if needed.

4. Equipment is prepared and delivered

Once accepted, the supplier prepares the equipment and required documents (VGP, manuals, certificates) and delivers on the agreed date.

5. The rental is tracked in real time

Extensions, cancellations, incidents: you manage everything from your space, and the supplier is notified of every change.

6. The order is closed and invoiced

At the end of the rental, the supplier uploads their closing documents, including the PDF invoice. You are then prompted to validate it.

7. The invoice is validated

You validate — or decline with a reason — the invoice that was uploaded. The status updates automatically, for full end-to-end transparency.

To go faster
Every step above has its own detailed article. Start with Place an order, then follow the links in the Orders & rentals category.
Was this article helpful?

Can't find your answer?

Our support team replies to you directly. Drop us a line — we're here to help.

Contact support