Orders & rentals

Create, track and edit your orders, from the request to equipment return.

21 articles
Place an orderExpress a need from web or mobile and send it to the dispatcher.Make a rental requestDescribe the equipment, dates and worksite for your need.Find a supplierLet Soren consult your referenced suppliers and compare offers.Accept a supplier quoteCompare the offers received and confirm the one you want.Generate a purchase orderProduce the official purchase order from the accepted offer.Download the purchase orderGet the purchase order PDF to archive or forward it.Receive an orderConfirm equipment delivery and flag any discrepancy on receipt.Complete the equipment condition reportDocument the equipment's condition on arrival and departure, with photos.Extend a rentalExtend the duration of an ongoing rental and notify the supplier.Change an order's datesAdjust the start or end dates of an existing order.Change option datesAdapt the dates of the options attached to a piece of equipment.Cancel an orderCancel an order and automatically inform the supplier involved.Release equipmentDeclare end of use to trigger equipment pick-up.Report an eventReport an incident, breakdown or any event on an ongoing rental.Update an orderEdit an order's information after it has been created.Add a note to an orderRecord a detail or instruction directly on the order.Add a contact to an orderAttach a worksite contact to an order for delivery.Add a document to an orderAttach a slip, photo or supporting file to an order.Manage documentsFind, organise and share all the documents attached to your orders.View equipment informationAccess the specifications and status of a rented piece of equipment.Retrieve equipment documentsDownload the VGP, manuals and certificates supplied with the equipment.

Can't find your answer?

Our support team replies to you directly. Drop us a line — we're here to help.

Contact support