Company · Orders & rentals

Receive an order

Confirm receipt of the equipment delivered to your site and automatically notify the supplier.

  1. 1Open the Orders menu and select the relevant order.
  2. 2Click the three-dot button , located to the right of the Add event button.
  3. 3In the menu, choose Receive order.
  4. 4Check the delivered equipment, then confirm receipt.
Once the order is received, the supplier and the users associated with the order automatically get a notification confirming that the equipment has been received.
Report a discrepancy
If the delivered equipment has an issue (missing quantity, damaged or non-compliant items), add an event to the order via Add event to keep a record of it and alert the supplier.
Access to receiving depends on your user role. If the Receive order option does not appear, contact your account administrator.
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