European hosting
Primary infrastructure in the European Union. Subprocessor scope is documented.
EUEuropean Union
Primary infrastructureYour data protected.Your tools connected.
A clear framework for your data, your teams and your IT department.
The right access, by role
Your directory, your teams and permissions defined by entity and worksite.
SSO / SAMLConnected
AI, with your data
Your data is not used to train models or shared between customers.
Does my data train the AI?
No. It remains specific to your company.
Protected in transit and at rest
Data exchanges use TLS. Stored data is also encrypted.
Your data
Encrypted storage
Continuity, planned for
Daily backups, tested recovery and a published service status.
All systems operational
- Web applicationOperational
- Mobile applicationOperational
- API & ERP integrationsOperational
Your ERP stays in place.
Soren connects your business records to field requests, orders and receipts. Interfaces and scope are defined with your IT team.
Plan your integration
ERP
ProcurementIvalua.Procurement
API
File exchanges
Your ERP
Explore data flows and rollout steps
The right information in the right system.
During scoping, we define the system of record, exchange direction and control rules for each data type.
| Data | Flow direction | To define together |
|---|---|---|
| Entities, sites and allocations | ERP → Soren | Internal codes, entity scope, updates |
| Suppliers and terms | Master data → Soren | Supplier IDs, agreements, branch rate sheets |
| Orders and receipts | Soren → ERP | Statuses, actual quantities, order links |
| Invoices and evidence | Soren → Finance | Prior review, attachments, exception handling |
APIs and file exchanges are assessed against your available interfaces. Formats, synchronisation frequency and rejected-record handling are part of the integration plan.
From the first site to group deployment.
- 01
Scope
Choose the flows, pilot entities and owners of each data type.
- 02
Connect
Map master data and verify exchanges in a test environment.
- 03
Validate
Follow real orders, receipts and invoices within the pilot scope.
- 04
Expand
Roll out to teams progressively, tracking adoption and exceptions.
Security in detail.
The measures, their status and their scope, in one place.
Organisation4 measures
- Documented
Documented security policy
Organisation, technical and organisational measures, provided on request.
- Documented
Subprocessors listed and kept current
Hosting providers, model providers, contractors: the list is shared and updated.
- In place
Audit log of sensitive actions
Who did what, when — available to your administrators.
- On request
Security questionnaire
We answer yours, or provide ours.
Product security4 measures
- In place
Encryption in transit and at rest
TLS on every exchange, data encrypted at rest.
- In place
Segregated network
Internal services on private networks, no direct public exposure; only authenticated traffic reaches the platform.
- In place
SSO / SAML and roles
Sign-in through your directory, roles by entity, site and function, immediate revocation.
- On request
Dedicated environment
Isolated environment, your own encryption keys, a controlled update calendar.
Data & privacy4 measures
- In place
Hosting in the European Union
Core infrastructure in the European Union. Processor locations, including AI processing, and retention periods are specified in the contractual documentation.
- In place
Your data trains no model
Never used for training, never shared between customers.
- Documented
GDPR: processing agreement and tooled rights
Documented processing, DPA provided, access and erasure rights tooled.
- On request
Reversibility
Full export of your data on request.
Service continuity4 measures
- In place
Daily backups, tested recovery plan
Continuous monitoring, automatic failover on an infrastructure incident.
- In place
AI service continuity
Model providers and continuity arrangements are detailed during the technical review.
- In place
Multiple channels for field teams
Mobile app and WhatsApp depending on your deployment. Availability depends on the network and the relevant services.
- In place
Public service status
A dated, manually updated status for each component. Reported incidents are collected on the status page.
For your IT review.
The documents your security, legal and procurement teams need.
Plan the deployment with your IT team.
A questionnaire, an integration scope or a requirement to clarify? Let’s talk.