Company · Orders & rentals
Report an event
Report an incident, a breakdown or any other event on an ongoing rental to notify your supplier directly.
- 1Open the Orders tab and select the relevant order.
- 2In the top-right corner, click Add an event.
- 3Choose the event type that matches your situation.
- 4Fill in the form, adding a description and photos if needed.
- 5Click Validate to automatically notify the supplier.
Once created, the event is set to the Open status. Track its progress and close it manually once it has been resolved.
Reporting an event requires specific access rights. Check your user role if the option does not appear.
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