Newsroom/Changelog
March 2026·Client

Messaging · Contacts on request · Instant PO

A built-in messaging space attached to your orders, the ability to identify the right supplier contacts on every request, and one-click purchase order generation from the Files section.

Product Team

Built-in messaging

A messaging space is now available directly in Tracktor. You can open conversations with your contacts — attached to an order or free-standing — without leaving the platform.

Your conversation list is accessible from the main navigation, with a preview of unread messages at the top. You send a message, start a new conversation, and chat in real time with your contacts. No more juggling between WhatsApp, email and Tracktor to coordinate a project.

Identify your supplier contacts on every request

When you send a quote request, you can now select the specific supplier sales reps involved. They are attached to the request as soon as it's sent, receive the related notifications, and appear clearly in your sourcing.

In practice, from an order's sourcing view, you choose the supplier branch, then add the contacts at that branch who should be in the loop. If no one has been added, that's visible too — no more doubts about who was notified and who wasn't.

The goal is simple: work directly with the right contact, speed up responses, and stop chasing people by email or phone outside of Tracktor.

Generate your purchase orders in one click

Purchase order generation has been completely reworked. From an order's "Files" section, you click "Create a purchase order", add any comments in the dialog that opens, then confirm.

The document is generated instantly on the server, a confirmation appears on screen, and the purchase order is immediately available in the corresponding section. No more documents generated on the fly in the browser — generation is more reliable, faster, and the result is more consistent with your billing information.